Request types
Seat issuance, expiry extension, bundle re-open, checksum confirmation, and reviewer access reset.
Access desk
Need a workspace, a seat update, or a delivery extension?
RelayVault credentials are issued manually. If your project owner told you to use this portal but you do not yet have the workspace code or named seat, contact the desk below and reference your client or program name.
Coverage window
Mon to Fri, 07:00-18:00 CET. Weekend support is available for scheduled releases and legal close cycles.
What to include
Workspace code, organization name, delivery reference, and the exact user seat that needs to be changed.
Desk channels
Primary contact points for managed access.
Escalationrelease-desk@relayvault.exchange
Time-sensitive delivery support for scheduled windows and release handoffs.
OfficeAmsterdam operations
Willem Fenengastraat 19, 1096 BL Amsterdam.